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30 Day Money Back Guarantee on Invention Channel
30 DAY GUARANTEE ON RETURNS & EXCHANGES: We will gladly accept any return within 30 days, provided the item is in
new or like-new condition (see exceptions below). We will only issue a refund or send a replacement as
needed once the item has been received in our warehouse.
Exceptions to our return policy:
- Intimate apparel (such as the Natural Bra) are
not returnable for refund due to health and sanitation reasons. We will,
however, send you a free replacement of any bra that you receive in a
defective state (ie. ripped, torn, or broken).
- Consumable items (such as products that can be
diminished or used up) are not returnable once they have been opened.
However, we will accept a return for any unused and unopened consumable
item.
- All items must be returned in their original
packaging along with all accessories, parts, and instructions manuals that
were shipped with your original order. Our 30-day return policy starts from
the day your product is received. We need to have the return package
postmarked within 30 days of the date that your item was delivered
(regardless of what date the product was first used).
- Shipping and handling costs are non-refundable
- VHS Videos and DVDs may only be exchanged in
the event of a manufacture defect.
Note: If we receive your item back in our
warehouse and it does not meet our return policy terms, then we will not issue
you a refund or send you a replacement. Such a return also will not be sent back
to you.
Send all returns via a GROUND method that can be
tracked (UPS ground / FedEx Ground / USPS Priority mail) to:
Invention Channel.com Returns
P.O. Box 4525
Pacoima, CA 91333
Along with your return, be sure to include the
following:
A. Your order number and/or your
complete name, address, and email address
B. A detailed explanation
regarding your reason for returning the item(s)
C. Information about whether
you would like a refund or a replacement
- No other paperwork, invoice, or
preauthorization is needed for your return.
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